J&T Express Review – 40% not satisfied

Worst delivery service. Never deliver on time. There next day delivery service is a big scam

J&t is the worst courier company in Malaysia. I send parcel through next day delivery service but they delivered it very late and when i file a complain they never respond.

Item arrived at customer place broken in half, taped up with their own company tape. Filed a claim (bought insurance). Reply was packaging issue and cannot claim. But I have sent same stuff with worse packaging through them but no issue

PARCEL NEVER ARRIVED. The number they provide to call for help is fake and doesn’t work. Waste of money, and is a scam. SHUT THIS COMPANY DOWN.

J&T express malaysia rider (melayu) in Kuantan, Pahang responded rudely to the receiver when enquiry was made for delay delivery. When the complaint was lodged, the branch had closed the issue without providing any action. In addition, the rider sent offensive messages to the customer at midnight. Headquarter was informed but no response yet.

Won’t send my parcel, and said I won’t pay for it? How to pay if no delivery attempted was made, even told me to self collect while I’ve select doorstep delivery

I was scammed $55,000 on March 2024 while on June 2024 I found a crypto scam recovery expert on the internet, so I contacted him via his email and he required me to send all the details of the fake crypto company that scammed me including proofs of payment I made to the crypto scam company and I sent all informations he needed accurately and after some hours the recovery expert got back to me via mail explaining to me that I will only pay for the recovery service charge after my scammed crypto funds are recovered for me successfully and transferred to my own bank account that I will have to pay  $1050 for TPM upgrade software fee used for upgrading my  trading account to the TPM Account which after this i can initiate my  withdrawal and I was  also able to see the profits which the scam company was hiding from me, then I paid the $1050 for the TPM upgrade and in 48 hours my scammed  $55,000 was transferred to my bank account successfully. All thanks to  alexivictimhelps @ mail . com

JNT … Dua kali sy kne with the same courier . salam sistem dia update barang dah terima , tapi barang sy tak dapat pun . berapa hari sy kena follow up dekat carrier dia … Baru dia hantar , alasan dia bagi barang masih kat hub . barang masih kat hub tapi dah update barang dah terima . Boleh ke mcm tu ? Tak profesional btl buat kje . Lepas tu second time , sy tengok review barang customer cakap baeang cepat sampai . kenapa barang sy lebih seminggu tak sampai² … Rupanya carrier yg sama buat taik lagi . Barang lain sy order 3/4 hari dah dapat , barang 1 ni lambat gilerrr . Korang buat apa weyyyhh ? Dalam sistem asyik in transit …. Transit ke mana ? Tolong lar JNT …. Tukar lar carrier yg tak berapa nak cergas buat kje . lembab sangat ! Ataupun tutup je JNT . FLASH courier lagi ok kot sy rasa . JNT skrg hantar barang gambar pun tak send … Tak update penerima nk hantar barang . senyap je … Sy tak nak bagi star . Memang sy geram sangat jat JNT . Tolong improve service korang ye …. Very bad services !!

Service by J&T was terrible. My parcel was stolen when the delivery man just drop it near the gate in the evening & never bother to call or message to inform.

Service jnt memang dah teruk sangat kena improve….penhantaran barang pun lambat….Semalam bagi complain tapi baru hari ini dia orang hantar laporan 48 jam dkt cawangan….Tak tahu lah knp jnt nii sekarang dah teruk sangat.. Kadang2 hantar barang lambat malam macam pkl 11pm atau 12pm ,Kalau kita letak alamat office tak datang waktu kerja dia datang waktu habis kerja kalau cod kita kena tunggu omgg…ada banyak lagi nak complain jnt tolong management jnt improve service,teruk sangat nii…