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Latest Best Express Review
Terrible courier!!!!! Better close your company!!! Staff rude and worst customer service!!!!
Terrible service received ever. Status updated Out of Delivery on 2 Dec but until 14 Dec still haven’t received. Delivery time is 5:40pm++ on 2 Dec and update deliver attempt unsuccessfully even i am there but didnt see anyone attempt to deliver the item. They don’t deserve the money and should shut down the company.
Worse service courier forever.complaint not attended need to follow up everyday call email chat all done.after 3 weeks waiting finally they declared as lost..parcel worth 1k+ ok.shopee pls terminate best express on their poor service.
Worst ever shipping experience. My package has already been at the Johor Delivery Hub for 12 days and they can’t even find it in their warehouse for me to go and collect. Unhelpful customer service just “thanks me for my patience” when I call. Terrible service and attitude
Hai…manalah parcel aku ni..28/11/2023 dah sampai. 30/11/2023 whole day aku kat umah…sape suruh hantar pukul 10 malam, ur deliveryman tak nak tido, aku nak tido.. paling tidak pillar rumah aku ni tegak dengan megah you boleh letak je sebab guards rumahku ni more trusted than your services.. terus diaorang update “Delivery attempt was unsuccessful”. Checked tracking status lain cita, update kurang kakitangan..ok terus aku tunggu till ari ni 07/12/2023 still dengan status “Delivery attempt was unsuccessful”…apa nak cakap lagi…speechless dah..
Barang dh bayar. Belum sampai. Sampai bila mau tunggu. Dh masuk melaka bgtau jela location hub kt mne. Boleh pergi amik sendiri. Dh la bayar mahal. Kang sampai barang berkecai. Bila baca review lagi seram jadi. Seller kedai pun lagi satu. Xde tanggungjawab langsung. Mntk refund buat tak tau je.
Worst!!!! Reminded, repeatedly same shit happen!! Me, the customer has to remind them DO NOT DELIVER PARCEL AT NIGHT!!! IS AN OFFICE ADDRESS YET STILL SEND OVER AND REMARKED RECIPIENT MISSED THE CALL!!!! VERY VERY VERY BAD SERVICE DELIVERY!!! #SHOPEE @SHOPEE PLEASE STOP USING BEST EXPRESS MALAYSIA!!
incredibly slow and unresponsive
Tracking showed that it arrived in the hub on 17th Nov, but 28th Nov is still had the same status parcel in the hub, never moved forward for 1 week plus in the hub. Called customer service and they kept asking me to wait.
WORST COURIER EVER!!!
Stupid and slow like turtle services, took 5 days still unable deliver my parcel, other things i bought from oversea which much more later already reach my hand…. message said will help chase but end up no news, call them no pick up…dunno where my parcel now..
11.11.2023 清关，现在28.11.2023 还没发货，其实你们人手不足，可以直接关闭公司，给其他同行去做. 别 霸着厕所不拉屎
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