Pgeon Delivery Review – 70% not satisfied

Wanted to give them a chance since it has been many years since I used them, pickup location Penang, booked for Pgeon Prime but no notification or update for pickup at all for two days 18/9/2023 and 19/9/2023. Decided to cancel and change courier company.

very very terrible service. parcel kena peram for 15 days with no status for delivery update, until now still no update. very very bad service. when called pgeon customer service, after 10 times call baru dapat answer. itu pun suruh tunggu update agent etc. VERY BAD SERVICE PLEASE DONT USE

Terrible & horrible delivery service, will not use them ever again. The parcel was dropped off on 2/9 and today is already 18/9 but the parcel still hasn’t arrive yet.

Delivery is so slow, from kepong to nilai only takes more than 3 days

Dah 4 kali kena. Kenapa lah saya tak serik2 lagi. No more after this😖😖😖. 30.8.2023 hantar . Hari ni 10.09.2023. Masih tak terima lagi. Bukan hantar Jerman. Seremban N9 hantar ke RantauN9 je pun

Disappointed if compare with Gdex. No update

Boss tak bayar gaji courier,

Ramai driver and rider berhenti kerja, baik pilih courier company lain

Failed to collect my order twice.

No reply on email or WhatsApp customer service.

Terrible service.

Please do not use them ever.

Forgetting to pick up my parcel, the shipment was created on 30th June.

Creating second shipment with them, but took 6 working days still transiting from Selangor to Rawang.

Terrible service.

Terrible service, status does not updated, awaiting the parcel 1 week still no delivered yet, email to the customer service still can’t solve the problem, ask us waiting their update, very very worse courier service. Now i think my parcel missing already.