Posstore Review

since posstore have lazada, many of the outlet had overload

Worst ever courier service company. Single item delivery taken more 8 days still no arrive yet. Tracking system no update n the customer service hotliines seem likes no one working n no one pick up. Pls be careful

Parcel was picked up from Penang on Wednesday evening. The next day was a public holiday, expecting parcel to be delivered at KL on Friday. However, until next Tuesday evening, parcel NOT yet delivered and tracking only shows update until 3 days preceding Tuesday. HORRIBLE! It’s very urgent parcel and such delay is totally unacceptable.

I am overall satisfied with the service. I came to drop off some parcels to send to another state, from Kota Kinabalu (SBH) to Sibu (SWK). Friendly staffs! They were ever ready when I required their service. My parcel arrived safely at the desired location. I dropped it off by Thursday evening and it got to Sibu on Sat morning. That’s just less than 2 days!! Will definitely utilize Posstore more!

Melaka to penang takes one day only. Fasr delivery

Actually this is my first time using this courier service and definitely will be the last time bcoz such a irresponsible service….it’s alrdy two weeks to received my parcel and this also bcoz of I contacted the person in charge ….such a disappointment…but thank you to pic for taking immediate action….

Very irresponsible courier. Lost my parcel and just ask me to ask my sender to submit claim, which the claim amount is far more lesser than the value of my items. Currently still in progress settling this but it’s already more than 1 month, neither i nor my seller get the money yet.

Here’s the details:

I’m from KL. Seller is from Penang, seller shiped my item from Penang TS since 27 March, but since 28 March it shows the parcel still at Penang Hub till now. Called Penang Hub to ask they said the parcel already delivered to KL, but KL said never received the item.

I even called the HQ, HQ gave me a few phone numbers to follow up but ends up the owner of these phone number already resigned from Posstore few months ago, which means HQ did not even update their PIC information. Even some of the contact numbers I found from some other websites are already not in service.

At first they still willing to help and check but after a few rounds up of follow up, each of them start getting rude.

Actually on 29 March when I checked the delivery status it shows delivered but the location is Kluang, which is very weird. After checking with Kluang, they just typo the tracking number and say will update in the system. After they updated the record, now my item still stuck at Penang Hub since forever. So we suspect when either Penang/KL scan my item and system shows Delivered to somewhere else (before the information updated), so they just somehow make the parcel lost or what. Very irresponsible.

Poor managment they have. Strongly not recommend others to use this courier .

terrible. no call or sms upon delivery. just let my parcel there without informing. super irresponsible.

Very very terrible . Super late . Even the orders i made after this order received much earlier . 😏