Posstore Review

Actually this is my first time using this courier service and definitely will be the last time bcoz such a irresponsible service….it’s alrdy two weeks to received my parcel and this also bcoz of I contacted the person in charge ….such a disappointment…but thank you to pic for taking immediate action….

Very irresponsible courier. Lost my parcel and just ask me to ask my sender to submit claim, which the claim amount is far more lesser than the value of my items. Currently still in progress settling this but it’s already more than 1 month, neither i nor my seller get the money yet.

Here’s the details:

I’m from KL. Seller is from Penang, seller shiped my item from Penang TS since 27 March, but since 28 March it shows the parcel still at Penang Hub till now. Called Penang Hub to ask they said the parcel already delivered to KL, but KL said never received the item.

I even called the HQ, HQ gave me a few phone numbers to follow up but ends up the owner of these phone number already resigned from Posstore few months ago, which means HQ did not even update their PIC information. Even some of the contact numbers I found from some other websites are already not in service.

At first they still willing to help and check but after a few rounds up of follow up, each of them start getting rude.

Actually on 29 March when I checked the delivery status it shows delivered but the location is Kluang, which is very weird. After checking with Kluang, they just typo the tracking number and say will update in the system. After they updated the record, now my item still stuck at Penang Hub since forever. So we suspect when either Penang/KL scan my item and system shows Delivered to somewhere else (before the information updated), so they just somehow make the parcel lost or what. Very irresponsible.

Poor managment they have. Strongly not recommend others to use this courier .

terrible. no call or sms upon delivery. just let my parcel there without informing. super irresponsible.

Very very terrible . Super late . Even the orders i made after this order received much earlier . 😏

Deliveryman was blur and irresponsible. Person in office was not helpful and had an unfriendly attitude and tone of voice.

Horrible and dangerous company… be aware if you are sending something in an emergency…

Hantar barang dari KL ke JB, sudah 7 hari parcel masih dekat Klang. Apa berlaku? kalau boleh, satu star pun tak mahu bagi.

Super slow

I normally done my drop ship here. Its very convenient for me as i just drop my parcel after picking my kids. The lady is friendly and i feel comfortable to drop my parcel here. Fast shipment, friendly staff and convenient. Parking is free as i just stop awhile to drop the parcel.

Excellent fast response and delivery!