J&T Express Review – 40% not satisfied

J&T Express review

Check J&T Review on delivery time, shipping rate, customer service, driver attitude and more, reviews are sharing by customer’s experiences. Please feel free to comment your user experiences of J&T Express Malaysia, are you recommend to other users? 

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0.6
Rated 0.6 out of 5
0.6 out of 5 stars (based on 163 reviews)
Excellent2%
Very good0%
Average0%
Poor2%
Terrible43%

Latest J&T Review

Rated 1.0 out of 5
12/07/2022

J&T Express Johor is terrible and the way it’s CS handling customers’ issue is a disgrace.

Avatar for Eric Yap
Eric Yap
Rated 1.0 out of 5
04/07/2022

J&T EXPRESS CHAN SOW LIN CDC 304 is the worst branch of J&T. The company as a whole needs to be shut down for terrible service but especially this branch. They do not answer their phone, it goes straight to voicemail. They said they couldn’t deliver because I asked them to reschedule but they never called me or spoke with me.

Avatar for Amit
Amit
Rated 1.0 out of 5
21/06/2022

Everytime my parcel delivered by J&T, they always claim that my parcel unable to delivered due to unable to contact me for delivery and i was at home during the delivery date. Be honest and dont lie. Latest was today where my parcel was out for delivery at 9:15AM and then at 10:46AM outbound back to CDC Batu Caves. Around 10:30PM status update that the delivery was failed due to unable to contact recipient. I was at home all day at home waiting for the package but only send my wife stuff.

Avatar for AKmal
AKmal
Rated 1.0 out of 5
15/06/2022

horrible service. placed order on 6/6 but 15/6 still not received, keep on saying stuck in their warehouse. They even make false statement citing delivery attempt fail whileI was at home. J&T is certainly a BIG NO to me, horrible, terrible and unaccountable!

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hateJ&T
Rated 1.0 out of 5
10/06/2022

J&T Penang branch is dishonest. They enter into Shopee as “delivered” but the item never arrive. Courier also nowhere in sight. I have lost hundreds of dollars because J&T claims to have delivered my items when they did not.

Not recommended at all. Slow is one thing, but they lie and are dishonest

Avatar for 4kwra
4kwra
Rated 1.0 out of 5
19/04/2022

600431153366 tolong hantar barang ni hari ni . dalam tu ada document penting . benda dah bayar tolong lah buat kerja betul2 !!!!!

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akma liyana

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