J&T Express Review – 40% not satisfied

The worst courier service provide ever. They steal ur customer stuff and put the blame on us. Cibaiest service. Never improved. Their delivery boy really likes to stole customer stuff even they spoiled they packaging. During sending the parcel all packaging was in condition and ur customer receive the parcel turn out to ‘belacan’.

Barang dari Sabah ke Sarawak dah nak 2 minggu tunggu tak sampai then on hold kat tempat yg sama 2-3 days sedangkan negeri sebelah2 pun SANGAT TERAMAT LAMBAT NAK MAMPUS sampai. Lemahhhh

Saya oder barang driver kata mmg area lagenda tapi tak boleh nak hntar sedangkan tak jauh dah kemudian kata call dua kali tapi tak berangkat?? Tipu!!! Saya check call sekali sahaja bila call balik masih di area lagnda tapi tak mau hntar barang. Macam ni ka service jnt ?

Worst ever service , send my items on 18/9 and only find out the items not arrived yet. After several call and pushing , they only tell you , your items missing and they can’t do anything . Very irrepressible company and not reliable .

They make you feel , your parcel missing is your problems , not ours .

asking for the manager for help but never reply and respond.

They don’t deserve even a star.I hate this j whatever to death

J&T service is very very very too lousy , they can update the sytem tracking saying that

Delivery attempt was unsuccessful: Penerima/Pengirim enggan menerima bungkusan. The reason is too ridculous & lame when the parcel did not even reach my house at all! I have lost my parcels a number of times, until i have to ask refund from the sellers online. Very annoying & unreliable especially the J&T Port Klang branch. Call the number no answer at all like a ghost office.

Dissapoint with J&T express service..must give 0 rate,ppl pay for the delivery must delivery carefully lah?dont throw the item if customer not in house ,should call the customer alrdy given phone number,that why customer write on name,address and phone number..x susah pun😏somemore don’t have sense how to delivery FRAGILE ITEM…improve your courier service very poor 🤬😡

685084215731 dated 12/9/22

They call n sent photo after delivery. Appreciate the delivery man effort

DEAR MALAYSIAN – PLEASE DO NOT EVER USE J & T EXPRESS!! I REALLY TOOK THE INITIATIVE TO WRITE THIS SO NO ONE WOULD FACE IT AS I DID.

I ENGAGED THEM FOR NEXT-DAY DELIVERY SERVICE, HOWEVER, MY PARCEL WAS UPDATED LOST AND ONLY AFTER ALMOST 10 DAYS. DO NOT TRUST THEM AT ALL, I BEGGED EVERYONE OF YOU THAT READ THIS.

MANY CASES WERE REPORTED AND THEY WILL ONLY PROCESS A REFUND OF YOUR COURIER COST. NOT WORTH IT AT ALL!!!

SINCERELY,

VICTIM

#1 PALING BURUK service di Malaysia adalah! Gila babi punya service. Sudahlah route salah 4 hari, mau juga kena kasih suruh tunggu 2 hari. barang sdh urgent mau guna tapi tak boleh harap. Macam mana la nak percaya lagi service ni kalau business pun terkandas sebab J&T tak dapat melaksanakan tugas yang simple ni.