J&T Express Review – 40% not satisfied

J&T Express review

Check J&T Review on delivery time, shipping rate, customer service, driver attitude and more, reviews are sharing by customer’s experiences. Please feel free to comment your user experiences of J&T Express Malaysia, are you recommend to other users? 

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0.6
Rated 0.6 out of 5
0.6 out of 5 stars (based on 176 reviews)
Excellent2%
Very good0%
Average0%
Poor2%
Terrible41%

Latest J&T Review

Rated 0.0 out of 5
22/10/2024

PLEASE CLOSE AND BANNED JNT

Avatar for Anonymous
Anonymous
Rated 0.0 out of 5
19/10/2024

10 misdelivery, at the end they lost my parcel

Avatar for Jin
Jin
Rated 0.0 out of 5
17/10/2024

Bad service

Avatar for Mizz
Mizz
Rated 0.0 out of 5
20/09/2024

They ask me to pick up myself ..what for i pay for shiping..And they send back my order instead delivery it to me..

Avatar for Leonora janting
Leonora janting
Rated 1.0 out of 5
11/09/2024

Should sack their management and middle management team bcos they don’t seem to care about their lousy service. Lazada and Shopee should let their buyers to choose their courier instead of keeping on diverting delivery to this lousy courier.

Avatar for Jump
Jump
Rated 1.0 out of 5
10/09/2024

Bad service. Delayed delivery, without any explanation. Keep on saying “still in put time frame”

End up i paid Pand* Go to collect from them than waiting n waiting

Avatar for Linx
Linx
Rated 0.0 out of 5
09/09/2024

No star for J&T BEAUFORT Sabah. Very Bad service. All sellers should stop from use this service. They never deliver parcels to front door and yet they keep forwarding msg multiple deliver attempt failed! Lousy worker too. They just want customers to have parcel at their place! Eventhough it took only 5.7km (8mins) distance from my house (housing area) They stop delivered parcel over 2 years as they told us not enough manpower. So what? that is not our problem. Solve your problem!! We’re paid for your service! Not ask us to come to collect at your office. I am really sick of this, waiting for hours to pick up things at your office! I really hate J&T Beaufort service! ZERO rate for you!

Avatar for Joyce
Joyce
Rated 0.0 out of 5
20/08/2024

Rude and uncompromising. Told them to leave the package on the gate but they threw it in my compound saying it was raining. I’d rather my item be wet than broken.

Avatar for Mark
Mark
Rated 1.0 out of 5
03/08/2024

I sent documents using J&T cardboard envelope for delivery to Shah Alam. My documents were damaged by their staff but J&T refused to compensate for my loss and not even reimburse courier fee. I even sent new replacement documents again to the same recipient using J&T but no compensation for the first shipment nor reimbursment of courier fee. This is the last time I am using J&T

Avatar for GL
GL
Rated 1.0 out of 5
02/08/2024

Most lousy courier. Didn’t deliver but put in their system I refused to accept goods and scan return. Their staffs seems to want to punish their customers if they complaint.

Avatar for Sin
Sin

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