J&T Express Review – 40% not satisfied

J&T Express review

Check J&T Review on delivery time, shipping rate, customer service, driver attitude and more, reviews are sharing by customer’s experiences. Please feel free to comment your user experiences of J&T Express Malaysia, are you recommend to other users? 

Reviews on Mycourier.my are written by users from Malaysia. Anyone with a service experience can write a review to Skynet Malaysia. All reviews are published instantly, No censoring, No delays, and transparent!

Share your review on J&T Express now!

0.6
Rated 0.6 out of 5
0.6 out of 5 stars (based on 176 reviews)
Excellent2%
Very good0%
Average0%
Poor2%
Terrible41%

Latest J&T Review

Rated 1.0 out of 5
30/10/2023

It is lower than one star rating.

Very unprofessional. As a logistic company, when people enquire about parcel status, keep repeated telling to ask to check with sender.

If the sender knows how to do the shipment, why do they need to pay you for shipment arrangement?

Why need to pay you and do declaration themselves?

This is not a free service.

Avatar for Anonymous
Anonymous
Rated 0.0 out of 5
19/10/2023

First time worst experience ever… Never had I gone through like this courier… J&T penampang…said package out for delivery… Waited till

old.. Better close shop that’s my advise…

Avatar for Anonimous
Anonimous
Rated 1.0 out of 5
17/10/2023

Order dlm selangor nk ke Putrajaya. Brg dh sampai ke sri kembangan, sebelah sj dgn Putrajaya. Besok tgk, merayap ke shah alam, next merayap ke meranti utama. Nak tawaf 1 selangor agaknya, baru masuk putrajaya.

Avatar for Fendy
Fendy
Rated 1.0 out of 5
17/10/2023

The worst courier possibly could have existed. Twice had my package lost in transition, multiple occurrence of breaking my parcel, no one wants to take responsibility and 0 customer service.

Avatar for Anonymous
Anonymous
Rated 0.0 out of 5
15/10/2023

J&T Express is the worst

Avatar for Anonymous
Anonymous
Rated 0.0 out of 5
14/10/2023

very bad management from the company as far as i see. J&T have been operating for quite some time and not a new company, the time taken for domestic deliveries take about 1 week++ which is unacceptable (goods order from overseas can reach faster than this).

Avatar for Anonymous
Anonymous
Rated 1.0 out of 5
14/10/2023

Worst and slow service

Avatar for Krish
Krish
Rated 1.0 out of 5
14/10/2023

Avatar for Anonymous
Anonymous
Rated 0.0 out of 5
10/10/2023

Maybe person who handle my parcel blind or do not have eye to see postcode. Jnt is freaking slow that even parcel from perlis got to my house faster than my parcel from kl

Avatar for Daniel
Daniel
Rated 1.0 out of 5
04/10/2023

The negative reviews below from other customers are what I am experiencing as well. I guess since they are contracted by iHerb, Skynet does not treat us good as we are not biz customers per se. I am waiting for delivery of medication for family member. The tracker mentioned that it has arrived at the warehouse (12km from my house) and being delivered (5 working days now). For 12km – around 20 minutes. I called few times to ask if they have lost the medication, they denied. They promised they will call back but did not. I told them I don’t mind paying additional for another delivery company to collect from the warehouse but they mentioned that another outsourced third party has taken the parcel, hence they don’t know the whereabouts

Avatar for Yen Yen
Yen Yen

Write your Review

You might also interested with J&T Express Branches Location, and J&T Customer Service Hotline. Find Latest J&T shipping rate here

Leave a Reply